Position title
Team Leader - Monitoring
Description
  • Supervise the team and ensure 24/7 work coverage.
  • Monitor work quality and ensure customer satisfaction.
  • Manage accounts and complete tasks according to standards
  • Supervise the team and ensure 24/7 work coverage.
  • Monitor work quality and ensure customer satisfaction.
  • Ensure all team members are performing their duties effectively and adhering to the set standards.
  • Manage accounts and complete tasks according to organizational requirements.
Responsibilities
  • Coordinate work among team members and ensure tasks are completed efficiently and accurately.
  • Continuously monitor and ensure team productivity and adherence to standards during all shifts (morning, evening, night).
  • Prepare monthly and yearly performance reports.
  • Resolve any issues or challenges that may arise during shifts.
  • Ensure team availability and readiness to handle all responsibilities 24/7.
Qualifications
  • Bachelor's degree in Business Administration or a related field.
  • At least 5 years of experience in team management
Job Benefits
  • Confidential salary
Employment Type
Full-time
Beginning of employment
Soon
Duration of employment
1 Years
Industry
Technology
Job Location
Online - Remote job
Remote work possible
Working Hours
8
Date posted
December 29, 2024
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Position: Team Leader - Monitoring

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