Synergygates is a full-cycle software product development (SPD) service provider and supports you at any stage of your product evolution – from a mere idea to product implementation, support and maintenance.

Accelerated Product Development for:

Independent Software Vendors (ISVs)

Software-as-a-Service (SaaS) Providers

Hardware Vendors


Product Leadership

We identify Business Analysis in Software Product Development as a separate area of expertise, targeted to extend capabilities and facilitate your central Product Management efforts. This helps your Product Manager to scale properly and focus on the most critical things, without being overloaded by a huge amount of information from users or multiple products requirements management tasks, etc.

Focus on Product Quality

All product quality assurance functions are handled by an independent QA department whose sole mission is the quality of your product at its every aspect. Independence from the development team guarantees that you always get correct understanding of the quality and will be able to make informed decisions based on that information.

Global Delivery

Synergygates has delivery centers in the United States, Western and Eastern Europe, and Russia. Such a distributed, but flat and flexible organization structure enables close communication between your team and the Itransition team while improving its efficiency and avoiding the complexities of direct management of remote development and QA teams.

Intellectual Property Protection

Synergygates has a strong focus on a service-based business model. This is one of the principal points we are building our work around and it is designed and implemented to protect synergygates’s clients from unfair competition practices. Strong corporate policies, standards and infrastructure protect client Intellectual Property from being used by anybody else, including other product teams within synergygates.


Full Cycle Product Development

You have an idea that has to be implemented and delivered to the market. We will help you identify the required budget, assign the team and integrate it properly with your Product Management and Marketing teams..

Customer’s In-house Team Expansion

You have already defined processes and established a team, but would like to extend or optimize your current development capabilities. We will analyze your existing processes to adjust our standard approach. We will assign a project team that may be scaled when required. The process is coordinated by a product development manager on the customer’s side.

Project Rescue

You have a partially completed product. It requires to be finished under tight deadlines, while documentation may be incomplete or not available at all, some source code may be missing. We will analyze what you have, assess product completeness level realistically and provide you with a plan to finish your product.

Independent QA and Testing

You require an independent QA and testing to verify the quality of your product. We can provide a full cycle QA service or just a specific type of test. We normally work with your existing issue tracking systems or help you to establish one for efficient and transparent communication. We can cooperate with an in-house QA team or work directly with your development team.


Challenges People Processes Tools
1. To maximize the product’s value for the customer within the budget frames Cultivate innovation culture Use a Product Manager role Involve the ‘best brains’ Apply process frameworks focused on business value maximization (SCRUM and others)

Automate routine procedures (builds creation, regression testing and others) Use requirements management tools

2. To minimize delivery delays without extra budget

Build strong product teams Organize regular customer-vendor communication Apply knowledge sharing within the product team

Apply Architecture Tradeoff Analysis Method (ATAM) Apply Risk management etc. for project schedule control Apply quantitative product and process metrics Use video and audio-conferencing tools for regular communication between physically distributed teams
3. To release the first high quality product version

Invest in regular team trainings and education Involve independent QA team

Use advanced defect prevention and early identification methods (Fagan inspection, Unit testing) Organize beta-testing

Use issue (defect, CR, etc) tracking systems
4. To support multiple product versions Apply Release Management process

Use SCM tool with multi-branching support

5. To minimize product support costs Test product in all the available environments Apply usability, performance and stress testing on regular basis

Use Helpdesk and Knowledge Base systems